Friday, April 11, 2014

How to Whitelist a new contact like

AlaskaHomeSellers recognizes that unsolicited e-mail, commonly referred to as spam, represents a significant problem and we respect the efforts of e-mail services, Internet Service Providers (ISP), and individuals to take control of their inboxes. From time to time, e-mail communications may be mislabeled as spam by an ISP or anti-spam software. 

To ensure that e-mails aren't confused with spam, please add the following e-mail addresses to youre-mail address book:

If you are concerned that messages from may still be blocked, please review the anti-spam policy of your e-mail service provider and follow their guidelines for adding AlaskaHomeSellers to your Trusted Sender list. For your convenience, we've provided the instructions below for adding AlaskaHomeSellers to the Trusted Sender list for several of the larger ISPs and e-mail service providers. 

For more information, select one of the following e-mail service providers: 


Version 7.0 or higher

  • Click on and open Mail Center
  • Select Be in control of your e-mail from under the heading Spam Controls
  • Select the Edit link beside Sender Filter from the bottom of the Mail and Spam ControlsWindow
  • Confirm that Allow mail from all senders is checked
  • Select Use a Custom Sender List link:
    1. Select Allow only the senders and domains listed below option
    2. Enter the following addresses in the provided field and click Add after each:
  • Close the Custom Sender List and the Sender Filter windows
  • Click the Edit link beside Content Filter from the bottom of the Mail and Spam ControlsWindow:
    1. Confirm that the Block messages containing clickable hyperlinks (URLs) and deliver them to my Spam Folder option is off (not checked)
    2. Confirm that Block messages containing pictures or files option is off (not checked)


  • Click the Address Book link in the left menu.
  • Click Add Contact at the top of your Address Book.
  • To add a contact, you may enter information in the GeneralPhoneAddressInternet andPersonal pages. Use the tabs at the top to switch from page to page. Add
  • Click Add when you are finished entering all contact information.


Granting permission to send you e-mail is as easy as adding us to your Web Mail Address Book

TotalAccess® Mailbox

  • Open TotalAccess
  • Select Mailbox and click on Address
  • Click File from the TotalAccess Menu
  • Select New Company (Domain)
  • In the field provided, enter the following domain names, clicking Add and OK after each:
    1. AlaskaHomeSellers
  • Click File from the TotalAccess Menu
  • Select New Contact
  • In the field provided, enter the following names and e-mail addresses, clicking OK after each:
    1. Greg and Sherri Shepard,
  • We also recommend that you confirm that the e-mail addresses above are not on your Blocked Sender List.

EarthLink WebMail

  • Click the Address Book
  • Select All Categories from the Address Book section
  • Click Companies (Domains) on the pull-down menu
  • Click Add
  • In the field provided enter 'alaskahomesellers'
  • Click Allow This Company (Domain)
  • Click Add
  • In the field provided enter ''
  • Click Allow This Company (Domain)
    (Repeat the above to enter '

  • Select All Categories from the Address Book section
  • Click Contact on the pull-down menu
  • Click Add
  • In the field provided enter ''

  • Click Save
  • We also recommend that you confirm that the e-mail addresses above are not on your Blocked Sender List.


  • Click the Contacts along the left side of any Gmail page
  • Click the Create Contact link.
  • Enter '' in the Name: field
  • Enter '' in the Primary Email: field
  • Click on the Save button at the bottom


  • Click the Contacts tab in the top left corner
  • Click on the New drop down menu and select Contact
  • Enter '' in the Personal: field under E-Mail
  • Click on the Save button in the top menu


  • Click Options, located in the upper right corner of the screen
  • Click Mail from the menu
  • Click Junk E-mail Protection
  • Click Mailing Lists
    1. Enter Homes@alaskahomesellers.comin the Type a single e-mail address: field
  • Click Add


  • Click Mail in the upper left hand of the screen
  • Click Options in the upper right hand of the screen
  • Click Filters
  • Click Add
  • In the Filter Name field type 'Greg and Sherri Shepard'
  • On the From header: row select contains from the pull-down menu
  • Add
  • Select Inbox from the Move the message to: pull-down menu
  • Click Add Filter

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